How do I backup/restore my MySudo account?

It is imperative that you create a backup of your MySudo account in order to recover your account in the event you lose your device, it gets damaged or you get a replacement device.

You must carry out the following two steps to successfully backup your MySudo account:

Step 1 – Create your MySudo backup/recovery password

  • Tap the menu in the top left corner 
  • Tap Settings
  • Tap Backup Sudo info
  • Tap Save your Sudo info
  • Create a password 
  • Enter it again 
  • Keep the password in safekeeping for future use 

Step 2 – Backup your MySudo account

Please ensure you retain your password in safekeeping as you will need this password in the future to restore your account in the event of losing your device or getting a replacement device. We cannot reset the password for you. 

To restore your MySudo account from a backup, please follow these steps

* The only other backup/restore option without a required password, is an Encrypted iTunes backup. 

HowToBackup1.png
HowDoIBackup2.png

Suggested articles:

How to Get 9 “Second Phone Numbers” on One Device

A second phone number is an additional phone number that you can use on your existing device, separate from your primary number.  You use a second…

4 Ways MySudo Email is Better than Masked Email

A masked email address is a unique, automatically generated email address that you can use to shield your primary email from spam and email scams…

Fighting Identity Fraud with Insurance: New Revenue Streams for 2025 

Identity Fraud: A $50 billion opportunity in disguise for insurance companies Identity fraud isn’t slowing down. In fact, it’s accelerating.   According to recent projections, global…