Everything you need to know about our services—and how to use them to take control of your personal identity.
The following Terms of Service (“TOS”) can feel like a legal document because, well, our lawyers made it so. Here’s the summary:
At Anonyome Labs, Inc. (“Anonyome”, “we”, “us”, or “our”) we refer to our proprietary software applications for mobile devices (“Applications”) and/or a number of related services collectively called, the “Services.” If you’re going to use our Services, you must agree to the provisions of this TOS to protect both you and us. If you use our Services, this TOS applies to that use, but here are some of the points about the Website, Applications, and Services that you should be particularly aware of:
In addition, we may link to or present additional terms for certain Services which we refer to as “Supplemental Terms” for such Services (and those Supplemental Terms, together with these TOS, are referred to in this agreement as the “Terms”). Those Supplemental Terms will take precedent if there is any conflict between the Supplemental Terms and these TOS. To use the Services, you must be of legal age to form a binding contract and you must have the authority to enter into these Terms on behalf of yourself (“you”).
Where offered, your subscription to Paid Services will continue indefinitely until terminated in accordance with this Section. After your initial subscription period, and again after any subsequent subscription period, your subscription will automatically renew on the first day following the end of such period (each, a “Renewal Commencement Date”) and continue for an equivalent period, at Anonyome’s then-current price for such subscription. You agree that your Account will be subject to this automatic renewal feature until you cancel your subscription in the Apple App Store (https://support.apple.com/en-us/HT202039). If you cancel your subscription, you may use your subscription until the end of your then-current term; your subscription will not be renewed after your then-current term expires. If you choose not to renew your subscription, you will no longer have access to the Services or any of Your Content on the Services. Such content will be deleted from our systems within thirty (30) days of the end of your subscription term. By subscribing, you authorize Anonyome (or its Agent, e.g. Apple) to charge the payment method on file (e.g. Mastercard or Visa) directly or indirectly, now, and again at the beginning of any subsequent subscription period.
The communications between you and Anonyome use electronic means, whether you visit the Website or send Anonyome emails, or whether Anonyome posts notices on the Website or communicates with you via email, SMS, MMS, or any other electronic means. For contractual purposes, you (1) consent to receive communications from Anonyome in an electronic form; and (2) agree that all communications that Anonyome provides to you electronically satisfy any legal requirement that such communications would satisfy if it were to be in writing. The foregoing does not affect your statutory rights.
These Terms, and your rights and obligations hereunder, may not be assigned, subcontracted, delegated, or otherwise transferred by you without Anonyome’s prior written consent. Any attempted assignment, subcontract, delegation, or transfer is a violation of the foregoing and will be null and void.
Anonyome shall not be liable for any delay or failure to perform resulting from causes outside its reasonable control, including, but not limited to riot, fire, flood, explosion, earthquake or other natural disaster, government regulation, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, national emergency, revolution, insurrection, or other civil unrest, epidemic, restraints or delays affecting carriers or suppliers or inability or delay in obtaining supplies of adequate materials or services, telecommunication or network breakdown or power outage, lock-outs, strikes or other labor disputes, or other cause beyond our reasonable control.
The Terms and any action related thereto will be governed and interpreted by and under the laws of the State of Utah, consistent with the Federal Arbitration Act, without giving effect to any principles that provide for the application of the law of another jurisdiction. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.
If required, you are responsible for providing Anonyome with your most current email address. In the event that the last email address you provided to Anonyome is not valid, or for any reason is not capable of delivering to you any notices required/ permitted by these Terms, Anonyome’s dispatch of the email containing such notice will nonetheless constitute effective notice. You may give notice to Anonyome at the following address: 32 West 200 South, #148, Salt Lake City, Utah 84101. Such notice shall be deemed given when received by Anonyome by letter delivered by nationally recognized overnight delivery service or first-class postage prepaid mail at the above address.
Any waiver or failure to enforce any provision of this Agreement on one occasion will not be deemed a waiver of any other provision or of such provision on any other occasion.
In accordance with California Civil Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 400 R Street, Sacramento, CA 95814, or by telephone at (800) 952-5210.
If any provision of these Terms is, for any reason, held to be invalid or unenforceable, the other provisions of these Terms will remain enforceable, and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law.
You may not use, export, import, or transfer the Anonyome Properties except as authorized by U.S. law, the laws of the jurisdiction in which you obtained the Anonyome Properties, and any other applicable laws. In particular, but without limitation, the Anonyome Properties may not be exported or re-exported (a) into any United States embargoed countries; or (b) to anyone on the U.S. Treasury Department’s list of Specially Designated Nationals or the U.S. Department of Commerce’s Denied Person’s List or Entity List. By using the Anonyome Properties, you represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
These Terms are the final, complete and exclusive agreement of the parties with respect to the subject matter hereof and supersede all prior discussions between the parties with respect to such subject matter.
Any ideas, suggestions, and/or comments you make to Anonyome (“Feedback”) is at your own risk and Anonyome has no obligations (including without limitation obligations of confidentiality) with respect to such Feedback. You represent and warrant that you have all rights necessary to submit the Feedback. You agree to grant and hereby grant to Anonyome a fully paid, royalty-free, perpetual, irrevocable, worldwide, non-exclusive, and fully sublicensable right and license to use, reproduce, perform, display, distribute, adapt, modify, re-format, create derivative works of, and otherwise commercially or non-commercially exploit in any manner, any and all Feedback, and to sublicense the foregoing rights, in connection with the operation and maintenance of the Anonyome Properties.
The Anonyome Properties can be accessed from countries around the world and may contain references to Services that are not available in your country. Anonyome makes no representations that the Website or the Services are appropriate or available for use in any location. Those who access or use the Website or the Services from other jurisdictions do so of their own volition and are responsible for compliance with local law. The following provisions shall apply only if you are located in the countries listed below.
Please read this Section (“Arbitration Agreement”) carefully. It is part of your contract with Anonyome and affects your rights. It contains procedures for MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER. By agreeing to arbitration, you are waiving your right to seek relief in a court of law.
i. Applicability of Arbitration Agreement. You acknowledge and agree that any dispute or claim relating in any way to your use of the Website, Application or Services, will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claim(s) qualify. Notwithstanding the foregoing, you agree that you will not bring any class action claims in small claims court. The Federal Arbitration Act and federal arbitration law apply to this Agreement.
ii. Waiver of Jury Trial. There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow these Terms as a court would.
iii. Commencement of Arbitration Proceeding. To begin an arbitration proceeding, you must send a certified letter requesting arbitration and describing your claim to Anonyome Labs, 32 West 200 South, #148, Salt Lake City, UT 84101. The arbitration will be conducted by JAMS under its rules. JAMS’ rules are available at www.jamsadr.com. Payment of all filing, administration and arbitrator fees will be governed by the JAMS’ rules. We will reimburse those fees for claims totaling less than $10,000 unless the arbitrator determines the claims are frivolous. Likewise, Anonyome will not seek attorneys’ fees and costs in arbitration unless the arbitrator determines the claims are frivolous. You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in the county where you live or at another mutually agreed location.
iv. No Class Actions. We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration, we each waive any right to a jury trial. We also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights.
YOU EXPRESSLY UNDERSTAND AND AGREE THAT TO THE EXTENT PERMITTED BY APPLICABLE LAW, YOUR USE OF THE ANONYOME PROPERTIES IS AT YOUR SOLE RISK, AND THE ANONYOME PROPERTIES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITH ALL FAULTS. THE ANONYOME PARTIES EXPRESSLY DISCLAIM ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, SECURITY, AND NON- INFRINGEMENT.
The following terms apply to your use of the telephony services in the Applications.
Calls placed and received to/from phone numbers in the United States and other countries are routed through and provided by various regulated and licensed partners. You shall be solely liable for any calls and/or content sent or received through the Application (including but not limited to misdirected calls and wrong number calls). You may not create a false Caller ID identity (“ID spoofing”) header.
No Access to Emergency Services
DO NOT USE THE SERVICE TO CALL 911 OR OTHER EMERGENCY SERVICES. YOU MUST MAKE ALTERNATIVE ARRANGEMENTS TO PLACE 911 CALLS USING YOUR LANDLINE, MOBILE OR CELL PHONE AND CANNOT RELY ON THE SERVICE FOR 911 CALLING CAPABILITY. You agree that Anonyome, its directors, officers, employees, subsidiaries and assigns may not be held liable for any claim, damage, or loss (including, without limitation, attorneys’ fees) by, or on behalf of, you or any third-party user arising from any attempt to dial 911 or make an emergency call using the Services. You hereby waive all claims and causes of action against Anonyome, its directors, officers, employees, subsidiaries and assigns, arising from or relating to any attempt to dial 911 or make an emergency call using the Services.
No 0+ or Operator Assisted Calling; No x11 Calling
The Application does not support 0+ or operator assisted calling, including, without limitation, collect calls, third party billing calls, 900, or calling card calls. The Application does not support 911, 311, 511, and other x11 services in any service area.
If you have questions about these Terms please contact us at firstname.lastname@example.org.
We may change, add, or delete portions of these Terms at any time on a going-forward basis. Your use or continued use of the Website or the Services (including following the posting of any changes to these Terms) constitutes your acceptance of these Terms and any associated changes. We may also require you to provide consent to the updated Terms in a specified manner before further use of Website or Services is permitted.
Creating your Sudo
In addition, Anonyome may require you to: (a) accept updates to the Application; or (b) update third-party software from time to time in order to use the Anonyome Properties.
You understand that the technical processing and transmission of the Services and Content may involve: (a) transmissions over various third-party networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. We cannot control and we are not responsible for any such networks or third parties, even if such third parties are engaged by us to help provide the Services.
Sudo Contact Information
You understand and agree that our Services issue, at your request, an email address and/or a phone number (each, a “Communication Line”) for each Sudo. You agree that you are not the owner of any Communication Line or any other number assigned to you by the Services. All Communication Lines are provided “as is” and Anonyome makes no warranty, representation or guarantee that any telephone number will be usable or “clean” when assigned or anytime thereafter, and you understand and agree that Anonyome may from time to time at its sole discretion change the Communication Lines assigned to you. In very rare circumstances, a Communication Line may become unusable due to upstream carrier conditions. In these cases, Anonyome will allow you to select a replacement Communication Line.
DISCLAIMER OF CERTAIN DAMAGES
YOU UNDERSTAND AND AGREE THAT IN NO EVENT SHALL ANONYOME PARTIES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE ANONYOME PROPERTIES, UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR CONTENT, THIS TOS, OR ANY DAMAGES RESULTING FROM LOSS OF USE, DATA, OR PROFITS, WHETHER OR NOT ANONYOME HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR FOR ANY DAMAGES FOR PERSONAL OR BODILY INJURY OR EMOTIONAL DISTRESS ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, ON ANY THEORY OF LIABILITY. NOTWITHSTANDING THE FOREGOING, ANONYOME DOES NOT IN ANY WAY SEEK TO EXCLUDE OR LIMIT LIABILITY FOR (A) DEATH OR PERSONAL INJURY CAUSED BY ANY ANONYOME PARTY’S NEGLIGENCE; OR FOR (B) ANY INJURY CAUSED BY AN ANONYOME PARTY’S FRAUD OR FRAUDULENT MISREPRESENTATION.
CAP ON LIABILITY
UNDER NO CIRCUMSTANCES WILL ANONYOME PARTIES BE LIABLE TO YOU FOR MORE THAN THE AMOUNT RECEIVED BY ANONYOME AS A RESULT OF YOUR USE OF ANONYOME PROPERTIES IN THE ONE (1) MONTH IMMEDIATELY PRIOR TO THE DATE OF THE EVENT GIVING RISE TO THE RELEVANT CLAIM. IF YOU HAVE NOT PAID ANONYOME ANY AMOUNTS IN SUCH PERIOD, ANONYOME’S SOLE AND EXCLUSIVE LIABILITY SHALL BE LIMITED TO FIFTY DOLLARS ($50). NOTWITHSTANDING THE FOREGOING, ANONYOME DOES NOT IN ANY WAY SEEK TO EXCLUDE OR LIMIT LIABILITY FOR (A) DEATH OR PERSONAL INJURY CAUSED BY ANY ANONYOME PARTY’S NEGLIGENCE; OR FOR (B) ANY INJURY CAUSED BY AN ANONYOME PARTY’S FRAUD OR FRAUDULENT MISREPRESENTATION.
BASIS OF THE BARGAIN
YOU AGREE THAT THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN ANONYOME AND YOU.
EXCLUSION OF DAMAGES
CERTAIN JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.
The following terms apply to your use of the Applications.
You agree that you will not, under any circumstances engage in any of the following activities:
You acknowledge that:
Subject to your compliance with these Terms, Anonyome grants you a limited non-exclusive, non-transferable, non-sublicensable, revocable license to download, install and use a copy of the Application solely for your own personal use or internal business purposes on a single mobile device or computer that you control. Furthermore, with respect to any Application accessed through or downloaded from the iTunes App Store (an “App Store Sourced Application”), you will only use the App Store Sourced Application (i) on an Apple-branded product that runs iOS and (ii) as permitted by the “Usage Rules” set forth in the Apple App Store Terms of Service.
Subject to the terms and conditions herein, Anonyome grants you a non-assignable, non-transferable, non-sublicensable, revocable non-exclusive license to use the software made available via the Website (“Software”) for the sole purpose of enabling you to use the Services. Some Software may be offered under an open-source license that we will make available to you.
You may not interfere with or attempt to interfere with the proper functioning of the Anonyome Properties. You will not engage in or attempt to engage in any potentially harmful acts that are directed against the Anonyome Properties. You may not use our Services in a way that: (a) violates any applicable law or regulation, or any order of a court; (b) engages in any other activities that: (1) are tortious, libelous, defamatory, or otherwise determined by Anonyome as objectionable; (2) harm or exploit minors in any way; (3) stalk, or promote discrimination, hatred, harassment or harm against any individual or group; or (4) are abusive, violent or threatening; or (c) otherwise provides information about, encourages, or assists any third party in doing any of the foregoing activities; (d) attempts to bypass or break security mechanisms on any of the Applications or Services or using the Applications or Services in any other manner that poses a risk to Anonyome or any of its users; (e) attempts to reverse-engineer the Services in order to find limitation, vulnerabilities, or evade filtering capabilities; (f) transmits any material that contains viruses, trojan horses, worms, or any other malicious, harmful, or deleterious programs; or g) involves launching or facilitating, whether intentionally or unintentionally, a denial of service attack on any of the Services or any other conduct that adversely impacts the availability, reliability or stability of the Services. If Anonyome believes that criminal or other prohibited activity has occurred or is occurring, we reserve the right to refer the matter to, and to cooperate with, any and all applicable legal authorities. Any unauthorized use of the Anonyome Properties terminates the rights and licenses granted by Anonyome pursuant to the Terms.
Except with respect to content provided by you (“Your Content”), you agree that Anonyome and our suppliers and service providers own all rights, title and interest in the Anonyome Properties. You will not remove, alter or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Anonyome Properties.
These Terms renew on the date when you accept them (as described in the preamble above) and remain in full force and effect while you use the Anonyome Properties, unless terminated earlier in accordance with these Terms.
Termination of Services
Subject to the terms herein, if you want to terminate the Services provided by Anonyome, you may do so by deleting the Application from your mobile device and any other Software from your devices. Anonyome has the right to suspend or terminate any Services provided to you for any reason, including if you have materially breached any provision of the Terms, if Anonyome is required to do so by law (e.g., where the provision of the Anonyome Properties is, or becomes, unlawful). You agree that all terminations for cause shall be made at Anonyome’s sole discretion. You will not be entitled to a refund of any amounts previously paid to Anonyome for Paid Services.
Effect of Termination
In the event of termination for any reason, you will immediately cease use of, and delete all Sudo that you created using the Anonyome Properties. All provisions of these Terms, which by their nature should survive, shall survive termination, including without limitation, ownership provisions, warranty disclaimers, and limitation of liability.
You are solely responsible for your interactions with other third parties through the Services. Anonyome makes no representations or warranties as to the conduct of users of the Applications and Services. YOU ACKNOWLEDGE AND AGREE THAT ANONYOME AND ITS PARENTS, SUBSIDIARIES, AFFILIATES, OFFICERS, EMPLOYEES, AGENTS, PARTNERS AND SUPPLIERS (COLLECTIVELY, THE “ANONYOME PARTIES”) ARE NOT LIABLE, AND YOU AGREE NOT TO SEEK TO HOLD THE ANONYOME PARTIES LIABLE, FOR THE ACTIONS OF ANY USER.
You hereby release the Anonyome Parties and their successors from claims, demands, any and all losses, damages, rights, and actions of any kind, including personal injuries, death, and property damage, that is either directly or indirectly related to or arises from any use of the Anonyome Properties, Sudo, or any interactions with or conduct of other users of the Anonyome Properties or third party websites of any kind arising in connection with or as a result of these Terms or your use of the Anonyome Properties. If you are a California resident, you hereby waive California Civil Code Section 1542, which states, “A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which, if known by him must have materially affected his settlement with the debtor.”
You agree to indemnify and hold the Anonyome Parties harmless from any losses, costs, liabilities and expenses (including reasonable attorneys’ fees) relating to or arising out of: (a) your violation of the Terms; (b) your violation of any rights of another party, or (c) your violation of any applicable laws, rules or regulations. Anonyome reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Anonyome in asserting any available defenses. You agree that the provisions in this section will survive any termination of the Services or these Terms.
You acknowledge and agree that the availability of the Application and the Services is dependent on the third party from whom you received the Application license, e.g., the Apple iTunes App Store (“App Store”). You acknowledge that these Terms are between you and Anonyome and not with the App Store. Anonyome, not the App Store, is solely responsible for the Application and Services, the content thereof, maintenance, support services, and warranty thereof and addressing any claims relating thereto (e.g. product liability, legal compliance, or intellectual property infringement). You also agree to pay all fees (if any) charged by the App Store in connection with the Application or Services. You agree to comply with, and your license to use the Application is conditioned upon your compliance with, all applicable third party terms of service (e.g., the App Store’s terms and policies) when using the Application and the Services. You acknowledge that the App Store (and its subsidiaries) are third party beneficiaries of these Terms and will have the right to enforce them.