How do I backup/restore my MySudo account?

It is imperative that you create a backup of your MySudo account in order to recover your account in the event you lose your device, it gets damaged or you get a replacement device.

You must carry out the following two steps to successfully backup your MySudo account:

Step 1 – Create your MySudo backup/recovery password

  • Tap the menu in the top left corner 
  • Tap Settings
  • Tap Backup Sudo info
  • Tap Save your Sudo info
  • Create a password 
  • Enter it again 
  • Keep the password in safekeeping for future use 

Step 2 – Backup your MySudo account

Please ensure you retain your password in safekeeping as you will need this password in the future to restore your account in the event of losing your device or getting a replacement device. We cannot reset the password for you. 

To restore your MySudo account from a backup, please follow these steps

* The only other backup/restore option without a required password, is an Encrypted iTunes backup. 

HowToBackup1.png
HowDoIBackup2.png

Suggested articles:

The #1 Tip for Volunteers: Protect your Personal Information with MySudo

This National Volunteer Week we remind volunteers everywhere how important it is to stay safe while generously giving your time and talents to our communities….

Why Universities are Issuing Verifiable Credentials 

You may have heard the buzzwords lately—Microcredentials, open badges 3.0, verifiable credentials. It can be overwhelming to say the least.   But the world of credentialing…

5 Shock Stats Prove Most People Have Had Their Personal Data Stolen

Data breaches are hitting the world hard: Back in 2020, research found that 30% of consumers globally had already fallen victim to a data breach…